Protection from Debit Card Fraud: Protecting Your Money Together

You may not be aware but debit card fraud is a cost to you, whether you’re the actual victim or not. Though the loss doesn’t come out of your pocket directly, it costs your credit union more than $100,000 a year that could be used for your benefit and the benefit of other members. When you’re the actual victim, you pay twice—in credit union resources and in your time and effort (and paperwork) to recover your money. 

The CardNav app helps rein in that thievery. PLEASE USE IT. We’ve made it easy. A one-time set up on your smartphone will help prevent fraudsters from using your card.  If you do nothing but turn on alerts so you know when your card is used, you’ll make a huge difference. We’re all in this together.

Download the app from Google Play or the App Store.

Protection

  • Receive near-real-time notifications to alert you any time your card is used
  • Turn your card on and off with one touch
  • Choose when and where your card can be used, including dollar limits (your phone’s GPS allows you to set limits by location or region)

More Benefits 

  • Use it as a budgeting tool: turn on the threshold feature, choose types of merchants, control transaction types
  • View balances and transactions
  • Transfer funds between accounts linked to your card
  • Search for nearby ATMs

 

Download the app from Google Play or the App Store.

If you don’t have a smartphone, you can still protect your card when you’re heading out of town, in the U.S. or abroad. Make sure you let us know your travel plans—to keep your card protected and in action.